1. What products do you sell?
We offer apparel featuring original designs made for everyday wear. Each product page includes the specific garment, materials, sizing, and other product details.
2. Are your products made to order?
Yes. Each item is made to order after your purchase. This means your product is prepared specifically for your order rather than taken from pre-made inventory.
3. What brand of shirts do you use?
The brand and specific garment used for each product are listed on its product page. For example, some of our designs are printed on Comfort Colors® 1717 tees.
4. How do I choose the right size?
Please check the size chart on the product page before ordering. For the best fit, compare the measurements with a shirt or garment you already own.
5. How long does production take?
Orders typically take 1–3 business days to be produced before they are shipped.
6. How long does shipping take?
For orders within the U.S., shipping typically takes 3–5 business days after production. Delivery times may vary depending on the destination and carrier.
7. How can I track my order?
Once your order ships, you will receive a shipping confirmation with tracking information. You can use the tracking number to follow your package.
8. Can I change or cancel my order?
If you need to make a change or cancel your order, please contact us as soon as possible. Because our products are made to order, changes or cancellations may not be possible once production has started.
9. Do you accept returns or exchanges?
Because our products are made to order, we generally do not accept returns or exchanges for incorrect size, incorrect color selection, or a change of mind. If there is a problem with your order, please contact us so we can review it.
10. What if I receive a damaged, defective, or incorrect item?
Please contact us as soon as possible with your order number and clear photos of the item and packaging. We will review the issue and, if it qualifies under our policy, work with you on an appropriate solution.
11. What if my package is lost during shipping?
12. What if my package says delivered but I cannot find it?
Please check around your delivery location and with household members or nearby neighbors. If you still cannot locate the package, contact us so we can review the tracking information and help determine the next steps.
13. What if I entered the wrong shipping address?
Please carefully check your shipping address before completing your order. If an order is shipped to an incorrect address provided by the customer, it may not qualify for a replacement or refund.
14. How should I care for my shirt?
For best results, machine wash cold, inside out, and tumble dry low. Avoid bleach unless otherwise specified on the product page.
15. How can I contact you if I have another question?
If you have a question that is not answered here, please contact us through our Contact page. We will be happy to help